Crusader Assistance | Meet the Management team


Crusader has a very strong and capable management team. Together they form a formidable team - focused on delivering excellent customer service.

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Personal Assistant:
Clare Humphrey
t: 020 8744 4054
clare.humphrey@crusaderassistance.co.uk

“We have worked very hard at Crusader to consistently offer excellent service; we are well established, with a great set of committed agents."

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Personal Assistant:
Clare Humphrey
t: 020 8744 4054
clare.humphrey@crusaderassistance.co.uk

“My primary motivation is the desire to succeed by not accepting second best and providing a better offering than any of our competitors."

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t: 020 8744 4020
john.cosgrove@crusaderassistance.co.uk

“We’ve done a lot of hard work to develop the company into the dynamic, service-lead organisation that it is today. What I would like to see, especially for my team, is industry-wide recognition on the excellent service that we provide for our broker clients.”

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natalie.hanson@crusaderassistance.co.uk

As well as human resources, Natalie is also responsible for putting new staff through a rigorous induction and training programme, as well as on-going development for existing employees.

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t: 020 8744 4012
becky.sweeney@crusaderassistance.co.uk

Having been voted a past Crusader Employee of the Year some might say speaks for itself, but Becky is also responsible for checking customer satisfaction, so you don’t have to take
our word for it.

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t: 020 8744 40XX
katie.port@crusaderassistance.co.uk

“My department takes a proactive approach and really tries to alleviate and identify any problems before they arise. What we do plays an important part in Crusader’s service offering, so we have to get it right.”

Crusader Assistance | Motor Claims team


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t: 020 8744 4061
charlotte.allen@crusaderassistance.co.uk

“First notification of loss is crucial in determining the success of a claim. Clients are often anxious and confused and the team is responsible for making sure that they get the right advice from the outset.

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t: 020 8744 4025
nicola.walsh@crusaderassistance.co.uk

“My job is very varied and that’s great because no two days are the same, but the best part is that I get out and meet with brokers. It’s important to know that the account is running smoothly; we’re providing the service that we’ve promised and that both parties are achieving their targets."

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t: 07903 686898
mandy.bush@crusaderassistance.co.uk

“It’s part of my job to produce compelling and attractive material that communicates our brand to insurance brokers, and in turn helps you to sell to your clients."

 

A trading name of Crusader Uninsured Loss Recovery Services Ltd. Incorporating Centurion. Authorised and Regulated by the
Financial Services Authority (FSA).
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